Return Policy

Our policy lasts 15 days. If 15 days have gone by since your received, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Additional non-returnable items:  
- Customized items

To complete your return, we require a receipt or proof of purchase. 

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you have done all of the above and still have not received your refund, please send us an email using the contact form below

Discount items (if applicable) 
Only regular priced items may be refunded, unfortunately discount items cannot be refunded. 

Exchanges (if applicable) 
We will only replace defective or damaged items. If you need a replacement for the same item, please fill out the form below to send an email and ship the item to HERTZHUB DI SUN MBR 946N CORNEJO WAY AZUSA, CA 91702

Problem solving

We will answer customer questions in detail

What products can be returned for

Any product purchased from wow2000 can be returned (15 days after purchase)

When things can be returned or exchanged

Within 15 days of purchasing the product, with the purchase receipt

In what condition items can be returned

Returns can be made for errors in purchasing the product (i.e. wrong color, length, etc.), minor wear and tear on the product, or damage to the packaging.

Contact form

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